What is Nevada Caring Contacts?
• Offers adjustable intervention for preventing suicide attempts and ideations
• Supplements traditional mental health services
• Provides messages of support and valid resources
• Fills the gap between identification and follow-up
Why is it needed in Nevada?
• Repeat ER visits due to stress on crisis systems
• As many as 70% of those that survive suicide attempts never attend their first appointment or maintain treatment
• Risk of another attempt remains high up to 3–6 months after discharge
How to make a Referral?
• Connect with the Warmline main phone number or soon through Open Beds
• Make a referral including when to call and how often
• Set up time and day for initial introduction
• Client receives scheduled calls until the situation has de-escalated
How does it work?
• Providers make a referral directly to the Warmline (or soon through Open Beds)
• First call from Warmline is within 24 hours of referral
• Participant and Warmline operator set up scheduled contact times
• Warmline closes the information loop by following up with the source of the referral
What is the Warmline?
• Inbound/Outbound Contact
• Operates year-round
• One-on-one peer support
• Phone, text, and video conference options
• Calls are made or answered by Peer Wellness Operators
What is Peer Support?
• Shared lived experience with mental illness and/or suicide attempt
• Supports daily management
• Social and emotional support
• Linkage to clinical care and community resources
• Ongoing support, extended over time
• Person centered approach
• Complement, and supplement care